I just want you to know how much my whole family appreciates how you take such great care of my dad. You really are sent from heaven! Thank you so much for doing one of the toughest-emotionally and physically -jobs on earth! God bless you!
I want to let you know how much my family appreciates the wonderful care that was given to our mother in both Assisted Living and in the Nursing Home. Every interaction we saw between your staff and our mom was affectionate and kind and the staff were skilled at the tasks they performed. We were impressed with the skill of several of your aides in calming our mother when she seemed inconsolable. That alone was invaluable. Every phone call we made to inquire about her status was given the full attention of the nursing staff and we all ways felt our mother’s well-being was the focus of your staff’s attention at the time we called.
Your facility has a strong culture of treating residents with dignity and striving for the best care. I think it is difficult to achieve this so pervasively throughout an organization and I commend you on your achievement. We can’t thank you enough for the care you provided our mother.
First of all thank you very much for the beautiful memorial given in memory of our mother/grandmother. It will be cherished. When grandma went to Faith Home we were like “no, she needs to be in our town”, which is 200 miles from Osage. Then during my visits and everyone else’s she appeared SO happy and content and felt secure in your care. Now I honestly know she was at the kindest and most professional place to live out her very last years. No doubt she loved you all so much! God Bless You!